Satisfaction Guarantee
90-Day Satisfaction Guarantee
At Sawinery, we stand behind the quality of our woodworking tools and products.
If you purchased a Sawinery product directly from our website and are not satisfied for any reason, you may return it within 90 days of purchase for a full refund.
Proof of purchase showing where and when the product was purchased is required.
Because we cannot verify the condition or handling of products sold through unauthorized sellers, this Satisfaction Guarantee applies only to products purchased directly from Sawinery.
How to Claim the Guarantee
If you're not satisfied and would like to claim your refund, simply reach out to us at orders@sawinery.net.
When reaching out, have the following ready:
- Your order number
- When the product was purchased
- Proof of purchase
Our team will guide you through the next steps and provide return instructions.
Our Guarantee Guidelines
Sawinery reserves the right to verify your information and proof of purchase. In cases of suspected misuse or fraud, we may deny the return request at our discretion.
This Satisfaction Guarantee is intended for original, end-user purchasers and reflects our commitment to standing behind our tools when used as intended.
We also reserve the right to amend or discontinue this Satisfaction Guarantee at any time without prior notice.
If you’re ever unsure whether a seller is authorized, or if you have any questions, feel free to email us at orders@sawinery.net. We're here to help!